TEG, LLC is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is
to build user's trust and confidence in the Internet by promoting the use of fair information practices.
This privacy statement covers the Web site [www.discreet-romance.com]. Because this Web site wants to demonstrate
its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices
reviewed for compliance by TRUSTe.
If you have questions or concerns regarding this statement, you should first contact Michelle White at
privacy@discreet-romance.com. If you do not receive acknowledgement of your inquiry or your inquiry has not been
satisfactorily address, you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php
TRUSTe will then serve as a liaison with us to resolve your concerns.
Privacy Policy Coverage
The following privacy policy covers TEG LLC operated www.discreet-romance.com only
Information Collection and Use
Discreet-Romance.com will not share, sell or rent this information to others in any
way other than as disclosed in this policy or stated at the point where the
information is collected. Discreet-Romance.com collects information from our users in
several areas of our Web site as described in this privacy policy.
Order Forms and Account Creation Forms
We request information from you on our order form and account creation form,
including your contact information (such as name, email and shipping address) and
financial information (order form only) (such as credit card number and expiration date). This
information is used to fill your orders and for billing and shipping purposes.
If we have trouble processing your order, we may use this contact information
to get in touch with you. We share this information, and only that information
that we believe is necessary, with those third parties that are involved in the
processing of your order. For example, the financial institution that issued
your credit card, and the shipping carrier that
delivers your order.
Third Party:
When you order from our store,
we will share your billing name, billing address, shipping address, credit card information
as necessary for the financial institution to provide their service.
Note: We reserve the right to disclose your personally identifiable information as
required by law and when we believe that disclosure is necessary to protect our rights
and/or comply with a judicial proceeding, court order, or legal process served on our Web site.
Updating of Personal Information
If your personally identifiable information changes,
you may correct or update your information by login to your account through the login page and making the change
on your account information page, or by emailing our Customer Support at sales [at] discreet-romance.com.
If you wish to remove your account from our store, please contact us by emailing our Customer Support at sales [at] discreet-romance.com.
See Contact Us below for more contact details
Credit Cards
We do not and will not store your credit card in our
database. It is discarded the moment your card is authorized.
Emailing & Promotions
- Discreet-romance.com will NEVER send out spaming or promotional emails to your account.
- We will NOT send flyers or catalogs to your address.
- The only time we will email you is regarding your order information or reply to your requests and inquiries.
Session ID
Upon visiting our site, we assign you a unique Session ID and attempt to store
that onto your computer in the form of a cookie. This is used to keep track of
your shopping basket during your visit and between visits.
Tracking Service
Our website's tracking service is used only to monitor traffic, page views, and referral trends.
No personal information is collected through this tracking service.
Security
We want to protect your information. When you submit
sensitive information on our Web site, we take commercially reasonable steps to
protect your information online and off-line.
When you provide sensitive information on our site (such as credit card number),
that information is encrypted and protected with encryption software while in
transit. While you are on a secure page, such as our order form page, the lock
icon on the bottom of Web browsers such as Netscape Navigator and Microsoft
Internet Explorer becomes locked.
While we use encryption software to protect sensitive information online, we also
use our best efforts to protect your information off-line. Access to all of our
users' information is restricted in our offices. We take reasonable steps to
ensure that only employees who need the information to perform a specific job
are granted access to personally identifiable information. The servers on which
we store personally identifiable information are kept in a secure environment
behind a locked cage.
We utilize industry
standard SSL encryption when accepting your credit card information during our
online checkout process. In addition, we utilize the same encryption standard
when transferring your credit card data to our internal fulfillment system. To
further enhance our security measures, our fulfillment system
is protected from access via the Internet and we we never store your
actual credit card information.
Links
This Web site contains links to other Web sites. We are not responsible for the
privacy practices of the other sites. We encourage you to read the privacy
statements of each and every Web site that collects personally identifiable
information. This privacy policy applies solely to information collected by
this Web site.
Notification of Changes
If we decide to change our privacy policy or email practices, we will post a link to those changes
on our Home Page so you will always be aware of what information we collect,
how we use it and under what circumstances, if any, we disclose it. If we
decide to use personally identifiable information in a manner different from
that stated at the time it was collected, we will notify you by e-mail. You
will have the choice to allow us to use the information in this different
manner. We will use information according to the privacy policy posted at the
time the information was collected, unless you agree otherwise.
Special Note for International Users
By visiting our Web site and providing us with data, you acknowledge and agree
that your personal information may be processed for the purposes identified in
our Privacy Policy. In addition, such data may be stored on servers located
outside your resident jurisdiction which may have less stringent privacy
practices than your own. By providing us with your data, you consent to the
transfer of such data.
Contacting Us
If you have any questions about this privacy
statement, the practices of this site, wish to have information about you
deleted, opt-out of mailings, or want to place an order via a method other than
the Internet, you can click here to contact us,
or email us at privacy [at] discreet-romance.com.
Privacy Statement last updated on: November 16th, 2006
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